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What is the cancellation policy if I am unable to attend? Refunds granted at the participant's request will incur a $15 processing fee per class, to be deducted from the amount refunded. All refunds are made by mail unless paid with a credit card; in which case the card is credited. Please allow four weeks to process refunds. If cancellation is requested after the online course is accessed or less than one week prior to the course end date, no refund is available. Full refunds are guaranteed if BSC Energy Technology Division cancels a course.

How do I cancel a registration? To cancel a registration, contact our office at: (701) 224-2519 or by email at Please include your full name, day time phone number where we can contact you and registration details (course name and dates) for the course you want to cancel.